Chromebook Troubleshooting Tips

Tips for Troubleshooting Your Device While at Home

1. Sign out of the device and log back in!

2. Clear the Cache! Use Shortcut "Control + Shift + Backspace" to bring up the menu option. Clear Cache and Cookies all time.

3. Power + Refresh the Device. This is the "hard reset" option and can greatly assist many device issues that you may be having.

Press the reset and power buttons at the same time for 10 seconds to hard reset the device.

4. Contact the helpdesk